ANJ highlights control risks in new player survey findings

By | March 23, 2021

L’Autorité Nationale des Jeux (ANJ) has published its ‘Gambling and Confinement’ survey analysing players gambling behaviours, habits and feelings during France’s second national lockdown. 

The survey was undertaken by market research agency Harris Interactive and forms part of the ANJ’s new remit to provide a deeper understanding of French gambling dynamics.

The ANJ commissioned the report in order ‘to assess the effect of an unprecedented situation on player habits’ and whether confinement had raised player risks.    

Undertaken in December 2020, the report saw the ANJ survey a sample of 3,013 online players who had gambled during 2020, split into quotas of sex, age-group, region and profession.

75% of players surveyed stated that they had gambled during the second confinement, in which 80% correspondents gambled online.  

With regards to ‘personal motivations’, 57% of players that gambled during the period stated that they wanted ‘to win money’, with 43% stating that gambling was a ‘force of habit’.

Of those surveyed, 19% stated that they wanted to reduce-or-change their gambling habits. 

ANJ’s survey highlighted that 5% of players had never gambled up until the second confinement.

Providing a breakdown of ‘new gamblers’, the survey detailed that 13% were in the age group of 18-24, who had taken an interest in sports betting and online poker.

The new players were enticed by ‘having more free time (22%) and the ‘desire to fight confinement’s boredom’ (22%) – with feedback further highlighting that 21% of new players would stop once lockdown was lifted in 2021. 

With regards to gambling risks, ANJ found that 1-in-10 players surveyed stated ‘that they had trouble keeping control’ – with ANJ highlighting the ‘inequality of activities’ as 52% of respondents highlighted casino play as overwhelming.   

Furthermore, the regulator underlined risk and gambling control concerns attached to younger players survey as 16% of 18-to-24 and 14% of 25-to-34 year ‘felt a loss of control during the second confinement’ (compared to 2% of the 50 years and over).

The ANJ underlined the importance of the survey’s feedback, following the publishing of its first online gambling market report, which revealed that French online gambling had welcomed 1 million new online gambling customers during 2020.

 “The confinement has favoured the arrival of new players to online practices which seem riskier in terms of addiction, or even to online casino sites which are illegal in France.” ANJ stated on its survey findings.

“The ANJ therefore wishes to activate various levers to strengthen the methods of combating this illegal offer which presents very strong risks of addiction and endangers the player. In an unprecedented context that could lead to the loss of benchmarks, it also intends to educate young players so that they adopt a recreational practice of sports betting. “